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Refund policy

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
 
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 
 
To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable)


Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
 
Refunds (if applicable)
We don't privide cash refunds, only "shop credit notes". Once your return is received and inspected, we will send you an email to notify you that we have received your returned item with a " shop credit note " attached. 
Exchanges (if applicable)
We only replace items if they are defective or damaged. We accept the exchange size or color for the same item.
  
Shipping
To return your product, you should mail your product to: Avenue des Chasseurs 86, 1410 Waterloo.
 
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a " shop credit note", the cost of the shipping will be deducted from your refund.
 
 
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